Privacy policy

Last updated: September 27, 2026

Chevy Selby, doing business as OWN ACCORD (“OWN ACCORD,” “we,” “us,” or “our”), operates wearownaccord.com. This policy explains how we collect, use, and disclose personal information when you visit our website, subscribe to emails, create a customer account, make a purchase, or contact us. We currently offer shipping within the United States.

Personal information we collect

Depending on how you interact with us, we collect:

  • Contact and account information: your name, email address, shipping and billing addresses, optional telephone number, account profile information, and communication preferences.
  • Order and transaction information: items purchased, amounts paid, payment status and transaction references, fulfillment and delivery details, and return or refund information. Payment information is processed through the payment services offered at Shopify checkout; we do not ask you to send card details by email.
  • Communications and subscriptions: information you provide in support messages, privacy requests, and email signups, along with subscription and unsubscribe records.
  • Device and interaction information: IP address, browser and device information, identifiers, pages and products viewed, and interactions with our website and emails. Email interaction information can include delivery, open, and link-click activity where supported by our email service and your device settings.

We receive information directly from you, automatically through cookies and similar technologies, and from service providers supporting our store, payments, communications, and fulfillment.

How we use personal information

We use information to operate the website and customer accounts; process payments and orders; arrange production, shipping, returns, and refunds; respond to questions and privacy requests; send service and order notifications; send email marketing according to your preferences; understand and improve our services; prevent fraud and misuse; and maintain records needed for legal, accounting, and dispute-resolution purposes.

Customer accounts are optional. Choosing to create an account does not require you to subscribe to marketing emails. You can unsubscribe from marketing using the link in an email or by writing to contact@wearownaccord.com. Necessary order or service messages may still be sent after you unsubscribe.

Who receives information

We disclose information as needed to providers that support our business:

  • Shopify: store hosting, checkout, customer accounts, email marketing, analytics, security, and related services.
  • Payment providers: payment processing, transaction verification, refunds, and fraud prevention.
  • Apliiq and delivery providers: the customer, product, and delivery information needed to produce, fulfill, ship, and support orders.
  • Email and business support providers: delivering and storing correspondence and supporting business administration. Authorized personnel may access messages to respond and provide support.

We may also disclose information with your direction or consent; to comply with legal obligations or lawful requests; to protect rights and safety; or in connection with a business sale, merger, or similar transaction, subject to applicable requirements.

Shopify and data sharing

Our store is hosted by Shopify. Information about your visits and purchases is shared with Shopify and other providers to operate the services. We also use Shopify Network Intelligence. Shopify can combine information from your interactions with our store, other merchants, and Shopify to provide enhanced services, including personalization, analytics, fraud protection, and advertising-related features. Shopify and other recipients may process information in countries other than where you live.

Some of this processing may constitute a “sale,” “sharing,” or “targeted advertising” under certain US state privacy laws, even when no money is exchanged for information. The information involved can include online identifiers, device and browsing activity, and shopping or transaction activity. These disclosures support Shopify's enhanced services and relevant advertising or personalization. OWN ACCORD currently uses Shopify email for its own marketing.

You can use our data-sharing opt-out page where available, or contact us at contact@wearownaccord.com to request an opt-out. Shopify's privacy controls also recognize applicable Global Privacy Control signals for supported processing. A browser-based choice may need to be repeated on another browser or device.

Read Shopify's Consumer Privacy Policy for its practices, and use Shopify's privacy portal to exercise rights relating to Shopify's own processing.

Cookies and similar technologies

We and our providers, including Shopify, use cookies and similar technologies to operate and secure the store, remember preferences, support checkout and accounts, analyze activity, and provide the enhanced services described above. You can manage cookies through your browser and through privacy controls displayed on the store. Disabling some cookies can affect functionality. Email unsubscribe choices and cookie or data-sharing choices are separate.

Retention

We keep information for as long as reasonably needed for the purposes described here. Relevant factors include whether you have an account or an ongoing order, unresolved support matters, legal and accounting requirements, fraud prevention, and disputes.

Our retention procedure is to review resolved support messages after 24 months from resolution and inactive subscriber information after 24 months without meaningful engagement, removing information no longer needed. These are review points, not a promise that all information is automatically deleted on a fixed date. Information needed for orders, legal obligations, or disputes may be retained longer. We retain limited unsubscribe or suppression information as needed to honor your marketing choices.

Your privacy rights

Depending on applicable law, you may have rights to access or obtain a copy of your information, correct inaccuracies, request deletion, and opt out of sale, sharing, or targeted advertising. You may also have a right to appeal a decision about a request. These rights are subject to legal exceptions.

Send requests or appeals to contact@wearownaccord.com. Chevy Selby handles these requests. We may verify your identity and, where applicable, an authorized agent's authority before responding. We will not discriminate against you for exercising applicable privacy rights. If we deny a request, you can reply to ask us to reconsider and explain why you believe the decision was incorrect.

Security and external services

We use reasonable safeguards designed to protect personal information, but no online transmission or storage system is completely secure. Links to services such as Instagram or Shop lead to services with their own privacy practices; their policies govern your use of those services.

Children

Our services and marketing are intended for adults and are not directed to children. We do not knowingly collect personal information from children under 13 or knowingly sell or share personal information of people under 16. If you believe a child has provided information to us, contact us so we can review and address it.

Changes to this policy

We may update this policy as our practices change. We will update the date above and provide additional notice when required. We will review our policy and privacy controls before expanding into new markets or adding materially different data uses.

Contact us

Chevy Selby, doing business as OWN ACCORD
Email: contact@wearownaccord.com
Mail: 659 S Lombard Ave, Evansville, IN 47714, United States